Shipping & Returns
At The Trendy Style, we're committed to delivering your perfect dress as smoothly and quickly as possible — whether it’s ready-to-wear or a custom creation made just for you. Below you’ll find everything you need to know about our shipping timelines and return policies.
🚚 Shipping Information
Order Processing Time:
All orders are processed within 1–2 business days. Custom dress orders take 10–15 days for production before shipping.
Estimated Delivery Times:
- USA & Canada: 7–10 business days
- UK & Europe: 7–10 business days
- Middle East (UAE, Saudi Arabia): 7–10 business days
- Rest of the World: 10–15 business days
Shipping Confirmation & Tracking:
Once your order is shipped, you'll receive a confirmation email with your tracking number to keep an eye on your package every step of the way.
Shipping Fees:
Shipping charges are calculated at checkout based on your destination. Free shipping may apply during promotions or minimum order values.
Custom Duties & Taxes:
International orders may be subject to customs duties or local taxes. These are the responsibility of the customer and vary based on your country's regulations.
🔁 Returns & Exchanges
We take pride in every piece we make. However, if something’s not quite right, here’s what you need to know:
Eligibility for Return or Exchange:
- Non-customized items can be returned within 7 days of delivery.
- Items must be unused, unwashed, and in original condition.
- Email us at info@thetrendystyle.com with your order number to begin the return process.
Return After 7 Days:
Returns requested after 7 days (but within 14 days of purchase) may be eligible for a store credit instead of a refund.
Non-Returnable Items:
- Customized or made-to-order dresses
- Sale items or discounted products
- Gift cards
Return Shipping Costs:
The customer is responsible for return shipping fees. We recommend using a trackable shipping service for your protection.
Damaged or Incorrect Items:
If you receive an incorrect or damaged item, please contact us immediately with a photo. We'll make it right.
Price Adjustments:
If an item you purchased goes on sale within 7 days, contact us and we’ll happily offer you a price adjustment credit.
✨ Custom Dress Policy
Please note that custom-made dresses are created specifically to your size and design. For this reason, they are non-refundable and non-exchangeable. However, we are happy to assist with minor adjustments or suggestions if needed.
❓ Need Help?
Reach out to us anytime at info@thetrendystyle.com or message us on WhatsApp. We’re always here to help!